Privacy
Policy.
This page explains how X-Audio handles personal data submitted through xaudio.store.
Responsible Party
X-Audio
Alexander Schulz
Einzelunternehmer
Breite Straße 52
16225 Eberswalde
Deutschland
Email: hello@xaudio.store
Data We Collect
- Email addresses submitted through the Spectra Gran waitlist, free download forms, purchase support or contact requests.
- Names, if voluntarily provided in forms, emails or support requests.
- Purchase and support information needed to deliver or recover a paid product, including PayPal transaction IDs if you provide them for verification.
- Messages sent directly to X-Audio email addresses.
- Technical server log data processed by the website host, such as IP address, requested page, date and time, browser/user agent and referrer where available.
Purpose
We process personal data to operate the website, deliver requested downloads and paid digital products, send customer emails, respond to support requests, verify purchases, prevent misuse and send newsletter or product updates where you have requested them.
Legal Basis
- Contract fulfillment: processing needed to provide paid products, downloads, purchase support and customer communication.
- Legal obligations: processing needed for accounting, tax and business record requirements.
- Legitimate interest: website security, server logs, support handling, fraud prevention and basic business communication.
- Consent: newsletter, waitlist or marketing communication where consent is requested. You can withdraw consent at any time.
Payment Provider
Payments for Spectral Saturator are processed through PayPal. When you pay through PayPal, PayPal processes payment data under its own responsibility. X-Audio receives the information needed to confirm the purchase, provide support and keep business records.
Email And Customer Communication
X-Audio uses MailerLite for newsletter, download and customer email communication. This may include email addresses, names if provided, customer group/status information and email delivery data needed to send requested messages.
Storage
Personal data is kept only as long as needed for the purposes described above, including support, product delivery, accounting, legal obligations and legitimate business records. Newsletter data is kept until you unsubscribe or request deletion, unless legal obligations require longer storage.
Sharing
Data is not sold. Data may be processed by service providers used for website hosting, email delivery, payment processing and business communication, only as needed for the purposes described in this policy.
Your Rights
You may request access, correction, deletion, restriction of processing, objection to processing and data portability where applicable. You also have the right to lodge a complaint with a competent data protection supervisory authority. To exercise your rights, contact hello@xaudio.store.
Cookies / Analytics
This website does not intentionally use tracking cookies or analytics in this version. If analytics, advertising pixels or additional cookie-based tools are added, this policy should be updated and consent handled where required.
