Privacy policy.

Responsible Party

X-Audio
Alexander Schulz
Einzelunternehmer
Breite Straße 52
16225 Eberswalde
Deutschland
Email: hello@xaudio.store

Data We Collect

• Email addresses submitted through the Spectra Gran waitlist, free download forms, purchase support or contact requests.
• Names, if voluntarily provided in forms, emails or support requests.
• Purchase and support information needed to deliver or recover a paid product, including PayPal transaction IDs if you provide them for verification.
• Messages sent directly to X-Audio email addresses.
• Technical server log data processed by the website host, such as IP address, requested page, date and time, browser/user agent and referrer where available.

Purpose

We process personal data to operate the website, deliver requested downloads and paid digital products, send customer emails, respond to support requests, verify purchases, prevent misuse and send newsletter or product updates where you have requested them.

Legal Basis

• Contract fulfillment: processing needed to provide paid products, downloads, purchase support and customer communication.
• Legal obligations: processing needed for accounting, tax and business record requirements.
• Legitimate interest: website security, server logs, support handling, fraud prevention and basic business communication.
• Consent: newsletter, waitlist or marketing communication where consent is requested. You can withdraw consent at any time.

Payment Provider

Payments for Spectral Saturator are processed through PayPal. When you pay through PayPal, PayPal processes payment data under its own responsibility. X-Audio receives the information needed to confirm the purchase, provide support and keep business records.

Email And Customer Communication

X-Audio uses MailerLite for newsletter, download and customer email communication. This may include email addresses, names if provided, customer group/status information and email delivery data needed to send requested messages.

Storage

Personal data is kept only as long as needed for the purposes described above, including support, product delivery, accounting, legal obligations and legitimate business records. Newsletter data is kept until you unsubscribe or request deletion, unless legal obligations require longer storage.

Sharing

Data is not sold. Data may be processed by service providers used for website hosting, email delivery, payment processing and business communication, only as needed for the purposes described in this policy.

Your Rights

You may request access, correction, deletion, restriction of processing, objection to processing and data portability where applicable. You also have the right to lodge a complaint with a competent data protection supervisory authority. To exercise your rights, contact hello@xaudio.store.

Optional Website Analytics (Microsoft Clarity)

Microsoft Clarity is used to create heatmaps and session recordings showing how visitors use this website. It is loaded only if you explicitly allow the Analytics category in the privacy settings. If you reject optional analytics, Clarity is not loaded. When enabled, Clarity may receive page and device information and interaction data such as clicks, pointer movement and scrolling. It may also use first-party or third-party cookies and similar identifiers to provide analytics. Clarity recordings can reproduce visible page content and actions.

All website forms, newsletter embeds, trial forms, and identified checkout and purchase areas are marked for masking. Microsoft documents that input fields and dropdown values are masked by default and that masked content is not uploaded. X-Audio does not send form values as custom Clarity events. These measures reduce exposure but should not be described as making all analytics data anonymous.

Your Analytics choice is stored in this browser so it can be remembered. You can change or withdraw that choice at any time using “Privacy settings” in the footer. On withdrawal, this website signals the change to Clarity, asks it to clear its cookies, and tells it to stop tracking. The library may remain loaded in memory for the current page, but it receives the withdrawal signal.

For details about Microsoft’s processing, see the Microsoft Privacy Statement and the Microsoft Clarity documentation.